CompTIA A+

Service Description

The CompTIA A+ course is an entry-level certification designed for aspiring IT professionals, providing essential skills for troubleshooting and supporting a wide range of devices and technologies. It’s widely regarded as the industry standard for starting an IT career and covers both hardware and software fundamentals. The certification focuses on hands-on technical problem-solving, equipping individuals with the ability to work across various platforms, from traditional desktops and laptops to mobile devices and cloud-based environments. Key Topics Covered: Hardware: Understanding and managing hardware components such as CPUs, motherboards, RAM, power supplies, and storage devices. Installing, configuring, and troubleshooting hardware in desktop and laptop environments. Networking: Basics of networking, including understanding TCP/IP, DNS, and Wi-Fi configurations. Setting up and maintaining wired and wireless networks, including routers and switches. Operating Systems: Installation, configuration, and troubleshooting of operating systems like Windows, macOS, Linux, and mobile OS (iOS and Android). Command-line tools and system management tools for better troubleshooting and system maintenance. Software Troubleshooting: Diagnosing software-related issues such as boot failures, application errors, and malware infections. Methods for software repair, including using safe mode, recovery tools, and command-line diagnostics. Security: Implementing best practices for securing systems, including user authentication, password management, encryption, and antivirus solutions. Recognizing common security threats (phishing, malware, etc.) and mitigating security vulnerabilities. Mobile Devices: Configuration, troubleshooting, and repair of mobile devices including smartphones and tablets. Understanding mobile device management (MDM) and syncing across devices and cloud platforms. Virtualization and Cloud Computing: Introduction to cloud concepts, including different service models (IaaS, PaaS, SaaS) and virtualization. Supporting and managing virtual machines and understanding cloud-based service delivery. Operational Procedures: Best practices in safety, environmental issues, and professionalism in the workplace. Proper documentation techniques, customer service skills, and time management for IT professionals.

Cancellation Policy

To cancel or reshedule please contact our Admin office 0120650366

Contact Details

• Hatfield Corner, Stanza Bopape Street, Colbyn, Pretoria, South Africa

  0120650366

  info@wccassessment.co.za